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Filter Cartridge Size Guide

Posted in Tips & Tricks

Filter Cartridges By Model 2017
What filter cartridge should you use for your Nordic Hot Tub?

The answer is, it varies.

Hang on....that's kind of a vague answer!  Isn't Nordic committed to keeping things simple?

YES WE ARE!  Although 'it varies' sounds like a vague answer, it really is in keeping with our STAR Philosophy of Simplicity and here's why:

We limit the number of filter cartridge sizes we use to just a few so it isn't an Easter Egg hunt when you need to replace your cartridge.  Also, we selected the filter cartridge sizes for optimum fit and filtration of each model hot tub.

If you are in doubt which filter to re-order for your Nordic Hot Tub, you can either contact your local dealer or, download our Filter Cartridge Guide to decide what you need.  

pdfClick Here to download our Filter Cartridge Guide.

Tips & Tricks is a series of blog posts to help Nordic Hot Tub Owners navigate hot tub ownership.  This is not intended to be a comprehensive diagnostic and repair guide nor can it be regarded as a maintenance guide.  If you have questions about your Nordic Hot Tub, call your Nordic Dealer and request to speak with their Service Technician.

My Tub is Too Hot!

Posted in Tips & Tricks

squirrel hot tub cartoon
It's Summer!  Hooray!!

While that means we are completely out of our Winter Cold hibernation up in the North, it can mean going into Summer Heat hibernation in warmer climates!  

Extremely warm ambient air temperatures can create issues for your hot tub too. After all, a hot tub is a small body of water. If the sunshine and warm temps heat up large bodies of water like lakes and pools, it's only resonable that your hot tub is affected as well.

Ok, so what can you do when the water in your hot tub is too hot?  Not to worry! We have a few Tips & Tricks for you to try before you call your local dealer for a service call.

pdfClick Here to download our Tips to Reduce Hot Tub Water Temperature.

Tips & Tricks is a series of blog posts to help Nordic Hot Tub Owners navigate hot tub ownership.  This is not intended to be a comprehensive diagnostic and repair guide nor can it be regarded as a maintenance guide.  If you have questions about your Nordic Hot Tub, call your Nordic Dealer and request to speak with their Service Technician.

NORDIC 1978 Couple wmountains

Where is the Warmth?

Posted in Tips & Tricks

thermometer
Ah! You're ready for some quality hot tub time! You open the cover.... hmm, something isn't right ...it doesn't seem to be heating.  What's going on?  

There can be a number of reasons why your hot tub isn’t heating but let's check out some basic trouble shooting tips and tricks you can do before you call your Service Tech.

First, is there power to the tub?
For 110 Plug N Plays: Check to make sure your hot tub is plugged in and the GFCI isn’t tripped.  If the GFCI is tripped, push the reset button. If it won’t reset or trips again, call your dealer for service.

For a 220V hook up: Check your breaker box to see if the circuit has tripped. If it is tripped, reset your breaker to the 'on' position. If it won’t reset or trips again, call your dealer for service.

Ok! So now that you have determined you have power, is there an Error Code displayed on your topside control?  Refer to our list of Common Topside Codes: Single Pump Systems or Dual Pump Systems.

Now check to see if the pump is working. Push the button on the topside control to turn on the pump(s). If it doesn’t start, call your dealer for service.

If you have checked the things on this list and the hot tub still isn't heating or working properly, don’t guess or take any chances…call your dealer for service!

Tips & Tricks is a series of blog posts to help Nordic Hot Tub Owners navigate hot tub ownership.  This is not intended to be a comprehensive diagnostic and repair guide nor can it be regarded as a maintenance guide.  If you have questions about your Nordic Hot Tub, call your Nordic Dealer and request to speak with their Service Technician.


NORDIC 1978 Couple wmountains

Jets On Strike!

Posted in Tips & Tricks

Whirlpool Therapy JetForBrochure
Some (or all) of the jets in your hot tub aren't working.  What should you do?

Let's cover some basic trouble shooting Tips & Tricks you can do which might just fix the issue before you call your Service Tech.

First, turn the pump on and turn the flange of each non-working jet to see if it has been turned ‘off’. 

Next, turn the Whirlpool Jet  ¼ turn and check if the jets begin to work.

Check to make sure the water level in your tub is above the filter level. If the water level is below the filter level, add water immediately!  

Check your filter to make sure it is clean and free of debris. 

If you have recently drained and refilled your hot tub, you might have an air lock. Call your dealer for recommendations to remedy this and prevent in the future.

If you have gone through these basic steps and the jets still are not working, call your dealer for service.

Tips & Tricks is a series of blog posts to help Nordic Hot Tub Owners navigate hot tub ownership.  This is not intended to be a comprehensive diagnostic and repair guide nor can it be regarded as a maintenance guide.  If you have questions about your Nordic Hot Tub, call your Nordic Dealer and request to speak with their Service Technician.

My Hot Tub Sounds Funny!

Posted in Tips & Tricks

puzzled smiley face
Is your hot tub pump making an unusual or loud noise?

This could be a sign of trouble with your pump and it will require professional help. Call your dealer for service.

Tips & Tricks is a series of blog posts to help Nordic Hot Tub Owners navigate hot tub ownership.  This is not intended to be a comprehensive diagnostic and repair guide nor can it be regarded as a maintenance guide.  If you have questions about your Nordic Hot Tub, call your Nordic Dealer and request to speak with their Service Technician.


NORDIC STO 8577 Rnd Tub River Boat Straight Lightnd SM

What is My Topside Control Trying to Tell Me?

Posted in Tips & Tricks

2017 Topside NewStyle OldStyle Watermarked
The topside control on your Nordic Hot Tub is displaying something unusual, what does it mean?
What should you do?

For a list of Common Topside Control Codes:
CLICK HERE if you have a Single Pump System (All-In-110, Classic Round, Modern Series or Sport Edition).
CLICK HERE if you have a Dual Pump System (Luxury Series).

If you have gone through the basic steps and the control is still displaying a code, call your dealer for service.

Tips & Tricks is a series of blog posts to help Nordic Hot Tub Owners navigate hot tub ownership.  This is not intended to be a comprehensive diagnostic and repair guide nor can it be regarded as a maintenance guide.  If you have questions about your Nordic Hot Tub, call your Nordic Dealer and request to speak with their Service Technician.

My GFCI is Trippin!

Posted in Tips & Tricks

Circuit Breakers
The GFCI on my electrical hook up is tripping! What do I do? 

The good news is the GFCI is doing its job!  The not-so-good news is that it can be frustrating.  Well, don't fret, we have a couple of basic things for you to try.  

For 110 Plug N Plays: Push the reset button.  If it won’t reset or trips again, call your dealer for service.

For 220V hook up: Check your breaker box to see that it isn’t tripped. If the breaker is tripped, reset your breaker. If it won’t reset or trips again, call your dealer for service.

If your hot tub is tripping the GFCI regularly and won't stay in the 'on' position, don't delay in calling your dealer for service.  Waiting could make the problem worse and no one wants that to happen!  Always remember, when it doubt, contact your dealer!

Tips & Tricks is a series of blog posts to help Nordic Hot Tub Owners navigate hot tub ownership.  This is not intended to be a comprehensive diagnostic and repair guide nor can it be regarded as a maintenance guide.  If you have questions about your Nordic Hot Tub, call your Nordic Dealer and request to speak with their Service Technician.

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