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Where is the Warmth?

Posted in Tips & Tricks

thermometer
Ah! You're ready for some quality hot tub time! You open the cover.... hmm, something isn't right ...it doesn't seem to be heating.  What's going on?  

There can be a number of reasons why your hot tub isn’t heating but let's check out some basic trouble shooting tips and tricks you can do before you call your Service Tech.

First, is there power to the tub?
For 110 Plug N Plays: Check to make sure your hot tub is plugged in and the GFCI isn’t tripped.  If the GFCI is tripped, push the reset button. If it won’t reset or trips again, call your dealer for service.

For a 220V hook up: Check your breaker box to see if the circuit has tripped. If it is tripped, reset your breaker to the 'on' position. If it won’t reset or trips again, call your dealer for service.

Ok! So now that you have determined you have power, is there an Error Code displayed on your topside control?  Refer to our list of Common Topside Codes: Single Pump Systems or Dual Pump Systems.

Now check to see if the pump is working. Push the button on the topside control to turn on the pump(s). If it doesn’t start, call your dealer for service.

If you have checked the things on this list and the hot tub still isn't heating or working properly, don’t guess or take any chances…call your dealer for service!

Tips & Tricks is a series of blog posts to help Nordic Hot Tub Owners navigate hot tub ownership.  This is not intended to be a comprehensive diagnostic and repair guide nor can it be regarded as a maintenance guide.  If you have questions about your Nordic Hot Tub, call your Nordic Dealer and request to speak with their Service Technician.


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